Mountune Rewards Program Terms & Conditions
When you enroll in the Rewards ("Program"), you agree to be bound by these Program Terms and Conditions. mountune LLC reserves the right at any time and from time to time, without notice, to add to, remove from, change, or terminate the Program; for example, mountune LLC may change the Program benefits, Reward credit levels, Program affiliations or redemption offers at any time without notice. Participants are responsible for accessing these sites in order to keep informed of Program features applicable to Participants' rights and responsibilities with regard to the Program. For questions regarding the Program, Participants may also call 1-714-424-9400 (9 am to 5 pm, (Pacific), Monday through Friday).
Reward credits accrue and may be redeemed in accordance with these Program Terms and Conditions. mountune LLC may further restrict the Program based on your place of residence.
When you obtain Reward credits, you have obtained a limited license from mountune LLC as described in these Program Terms and Conditions. Accrued Reward credits are not your property. Reward credits are not transferable under any conditions, including upon a Participant's death, as part of a domestic relations matter, or in any other matter, and any purported transfer or exchange of Reward credits is null and void. Accrued Reward credits may not be combined with any other Program Participant's Reward credits. All accrued Reward credits will be forfeited upon your withdrawal from or termination of the Program.
Reward credits have no MONETARY value and may not be combined with any other offer, discount, coupon, or promotion.
REWARDS CREDITS CAN NEVER BE CONVERTED TO CASH OR REFUNDED, EVEN UPON CANCELLATION OF YOUR ACCOUNT BY YOU OR TERMINATION OR SUSPENSION OF YOUR ACCOUNT BY US. REWARDS POINTS NOT REDEEMED WITHIN 1,000 DAYS FROM THE ISSUE WILL EXPIRE.
To the fullest extent allowed by law, mountune LLC retains ownership rights in any and all Reward credits and grants you a limited, non-exclusive, non-transferable license to use Reward credits only as specifically designated by mountune LLC as part of the Program. In the event that your account is canceled or terminated by you or by mountune LLC for any reason, then you will no longer have the right to use any Reward credits stored in or otherwise associated with your account, without any compensation to you or any liability of mountune LLC Once Reward credits are deleted from your account, they will not be reinstated, except at mountune LLC's sole discretion. Your only recourse and rights, if any, with respect to Reward credits obtained by you is to redeem such Reward credits in accordance with these Program Terms and Conditions pursuant to eligible redemption offers as specifically designated from time to time in mountune LLC's sole discretion.
You are encouraged to redeem Reward credits stored in your account. mountune LLC reserves the right, at any time and for any reason, to terminate the Program or to otherwise cease to allow any and all uses of Reward credits previously permitted. In such cases, mountune LLC generally will attempt to provide advance notice to Participants and an opportunity for Participants to redeem then-existing Reward credits for eligible offers, as designated at such time by mountune LLC in its sole discretion; however, mountune LLC makes no guarantee there will be any such redemption offers available at such time.
Please be aware that for orders where partial payment options, such as a combination of cash and gift cards or other forms of payment, were utilized, the eligibility for mountune Rewards points may be affected.
The availability of any feature or aspect of the Program cannot be guaranteed. The existence of a particular offer available for redemption of Reward credits is not a commitment by mountune LLC to maintain or continue to make such offers in the future. Reward credits required for any redemption offer may increase at any time. The scope, variety, and type of offers that may be available for redemption of Reward credits can change at any time. mountune LLC has no obligation to continue making offers available for redemption of Reward credits. In addition, we may limit your use of Reward credits stored in your account, including applying limits to the number of Reward credits you may have stored in or credited to your account balance at one time, the number of Reward credits you may redeem within a given time period (for example, one day), or the number of Reward credits you may obtain per promotion. We also may remove Reward credits from your account if they are posted to your account in connection with an activity that is subsequently voided, canceled, or involves a return.
- Only one Reward account is allowed per individual.
- Provision of false information or omission of any information requested on any Program enrollment or redemption form or receipt may be grounds for denial of enrollment and/or accrual of Reward credit in the Participant's account.
How Rewards Add Up
|When you purchase
|You will earn
- If you believe that you have validly obtained any Reward credits that have not been posted to your account, then you must contact us within 3 months after the date you claimed to have obtained Reward credits. You acknowledge and agree that we may require reasonable documentation to support your claim and our resolution of your claim after our internal customer service review processes will be considered binding and final by you. Rewards points are not awarded on orders that Rewards points are redeemed on. Reward Points are not earned on orders that Reward Points are used on for credit.
- All redemption offers are subject to availability. Certain restrictions may apply to specific redemption offers.
- After a Participant has redeemed Reward credits, the Participant will not be able to exchange, refund, or return the credits for redeposit in the Participant's account.
- By redeeming a Reward, the Participant releases mountune LLC subsidiaries and affiliates from any and all liability regarding the Program or any redemption or use of Reward credits. mountune LLC s not responsible for replacing lost, stolen, or mutilated gift certificates, merchandise, or anything else obtained by redemption of Reward credits.
Participants are responsible for all taxes, liabilities, surcharges, and any other fees associated with participation in the Program.
To the fullest extent allowed by law, mountune LLC makes no warranty, express or implied, regarding merchantability, fitness for a particular use or otherwise, regarding the Program or anything obtained by redemption of Reward credits, AND mountune LLC is not liable or responsible for special, incidental, punitive, consequential, or exemplary damages arising from the or related to the Program or use in any manner of anything obtained by redemption.
You acknowledge and agree that the results of our internal customer service review processes will be considered binding and final by you with respect to any and all matters arising from or related to the Program. mountune LLC may audit any Participant's account at any time, with or without notice to the Participant, to ensure compliance with these Program Terms and Conditions. mountune LLC in its sole discretion, may cancel, suspend or otherwise limit your access to Reward credits stored in your account if there is any suspicious, fraudulent, abusive, or unlawful activity associated with your account. If we cancel, suspend, or otherwise limit access to Reward credits stored in your account, your right to use Reward credits stored in your account immediately ceases. We will use reasonable efforts to investigate accounts that are subject to access limitations and to reach a final decision on the limitations promptly. mountune LLC reserves the right to pursue legal action in the event of fraud, misrepresentation, abuse, or violation of the Program Terms and Conditions.
The Program is subject to applicable government laws, rules, and regulations. Void where prohibited.