Return & Refund Policy
Thanks for shopping at mountune!
If you are not entirely satisfied with your purchase, we're here to help.
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be sealed in the original packaging. Your item needs to have a receipt or proof of purchase.
- Engine assemblies, both long and short blocks, are considered custom products and cannot be returned or refunded. Additionally, once the engine order has been placed and confirmed, the order cannot be canceled or refunded.
- Engine components including Pistons, Bearings, Gaskets, Pumps, Distributors, Camshafts, and Valve train parts cannot be returned.
- Accessport flashers, optimized calibrations, or any other electronic tuning device cannot be returned.
- Transmission components including synchronizers, bearings, and gear sets cannot be returned.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). All returns are subject to a 15% restocking fee.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Refunds for both returned or cancelled orders are typically issued in 14-21 business days and may require 1 to 2 billing cycles to show up on your bank or credit card statement.
You will be responsible for paying for your own shipping costs for returning your item. Shipping and freight costs are nonrefundable.
If you receive a refund, the cost of return shipping may be deducted from your refund.
If you have any questions on how to return your item to us, contact us.