Pre-Ordered Items
At Mountune USA, we understand the excitement of getting your hands on the latest high-performance automotive products. That's why we offer a pre-order option for select items, allowing you to secure your purchase before it becomes available.
What is a Pre-Order?
A pre-order is a way for you to reserve an item that is not yet in stock or available for immediate shipment. By placing a pre-order, you ensure that you will be one of the first to receive the item once it becomes available.
How Does Pre-Ordering Work?
When you pre-order an item from Mountune USA, you will be charged the full amount at the time of purchase. This guarantees your reservation and helps us plan for the production and shipment of the item.
Estimated Availability
Pre-ordered items can have an estimated availability date listed on the product page. This date is an approximation based on the information provided by our manufacturer. Please note that unforeseen circumstances may cause delays in the production or shipment of the item.
Order Fulfillment
Once the pre-ordered item becomes available, we will fulfill orders in the order they were received. Our team works diligently to ensure that all pre-orders are processed and shipped as quickly as possible.
Changes or Cancellations
If you need to make any changes to your pre-order, such as updating your shipping address or canceling the order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible once the item has entered the shipping process.
Contact Us
If you have any questions or concerns regarding our pre-order policy, please don't hesitate to contact us. Our dedicated customer support team is here to assist you.